1. Diplomacy: Credit managers must communicate tactfully when negotiating payment terms or following up on overdue invoices. They often mediate between sales and finance teams.
Credit managers play a key role in helping businesses maintain financial stability by overseeing credit policies, evaluating risk, and ensuring timely payments. As companies grow and expand their customer base, the demand for professionals who can manage credit limits, reduce bad debt, and support healthy cash flow continues to rise. Here’s what the role involves and how to prepare for it.
Credit managers are responsible for assessing and managing customer risk within a company. Their role is to secure revenue growth while minimizing exposure to unpaid invoices. In practice, they evaluate a customer’s creditworthiness before agreeing on payment terms, determine credit limits, and set procedures in case of non-payment. They also develop credit and collection policies in coordination with the finance and sales departments.
These professionals manage the entire order-to-cash cycle, anticipating financial difficulties and accelerating collections when necessary.
Depending on the company, they may also be known as:





Credit managers can evolve into several senior roles across finance, risk, and general management. These include: